Frequently Asked Questions

A domestic gas engineer installs, services, and repairs gas appliances in homes, such as boilers, gas cookers, fires, and central heating systems. They also carry out safety checks and issue gas safety certificates.

Yes. All of our engineers are fully qualified and Gas Safe registered, which is a legal requirement for working on any gas appliances in your home.

Your boiler should be serviced once a year. Regular servicing helps maintain efficiency, ensures safety, and keeps your manufacturer warranty valid.

Common signs include yellow or orange flames (instead of blue), unusual smells, pilot lights frequently going out, or strange noises. If you suspect a problem, stop using the appliance and call a professional.

• Do not use electrical switches or naked flames.

• Open windows and doors.

• Turn off the gas at the meter (if safe to do so)

• Leave the property and call the National Gas Emergency Service on 0800 111 999

• Contact a Gas Safe engineer for repairs afterward

Yes, we provide boiler installations, system upgrades, and full central heating system installs, tailored to your home’s size, needs, and budget.

Yes. While not legally required for homeowners, a Gas Safety Certificate (CP12) is often requested when selling your home or for peace of mind.

Yes. We provide 24/7 emergency services for urgent issues like gas leaks, boiler breakdowns, or unsafe appliances.

You can improve efficiency by servicing your boiler regularly, installing a smart thermostat, upgrading to a high-efficiency condensing boiler, and ensuring your home is well insulated.

Yes. We provide services for landlords, including annual gas safety checks, CP12 certificates, maintenance, and tenant-friendly appointment scheduling.